Are you our next Experience Host?

by | Mar 15, 2023

Are you passionate about local history? A charismatic communicator? Can you deliver an experience to remember?

Our Hidden Street Tour has been a popular visitor attraction since tours began in 2017. The Shoebox Experiences have grown rapidly since then, offering a wide choice of different experiences from a thrilling underground escape game, to historic venue and walking tours.

We currently have six different experiences with more exciting developments planned for 2023 and beyond. And with all these new experiences, there’s a need to grow our Shoebox Experiences Team!

If you feel like you are the kind of person to help us deliver these unique experiences to our guests, then read on to learn more about what the role involves!

The role of Experience Host

As an Experience Host, you will be responsible for delivering high-quality customer experiences, working under your own supervision, hosting both venue historical tours, and acting as gamemaster for the escape game. Your role is to ensure the best possible customer experience from the moment the customer arrives, throughout their experience, and to the moment they leave.

“Think history is dull? Well, think again! We have a light-hearted and fun approach to all the experiences we deliver here at The Shoebox. We’re looking for individuals with a passion for history, a confident communicator and someone who can bring smiles to others’ faces – if that’s you, we’d love to hear from you!“

Lisa Willett – Customer Experience Manager

How to apply

Head to our Jobs page to review the job description included in this application pack and submit this application form by 5pm on Tuesday 28th March.

Tell us a story! Your application should include an upload of a video no more than three minutes long telling us about you and why you are suited for this role. These should be emailed to team@theshoebox.org.uk with the subject ‘EXPERIENCE HOST APPLICATION’ followed by your full name. If your file is too large to email, please send via wetransfer.com.

Interviews will take place on Monday 3rd and Thursday 6th April 2023.

Please contact us if you require the job description and application form in an alternative format or if you require any support with the application process and we will do our best to help.