Discover a part of Norwich that is seldom seen…

We’re delighted to have reopened our Hidden History of Norwich Tours!

You can book with peace of mind knowing your tour will be refunded or rescheduled, if required, in line with our COVID Customer policy.

COVID-19 Restrictions Update:

19th – 31st July 2021: As these tours were advertised and booked with COVID-Secure measures in place we have decided to retain these for all tours taking place between these dates.

1st August 2021 onwards: Following changes in government advice we have reduced the COVID-19 restrictions for tours taking place after 1st August. You can read about these in our COVID Customer Policy.

COVID-Secure Tours – 1st August onwards: We appreciate that some people are anxious about the coronavirus restrictions being relaxed so we have decided to continue offering a selection of Castle Meadow ‘hidden street’ tour dates and times where COVID-Secure measures will be retained including guests and guides wearing masks, hand sanitising and social distancing.

Castle Meadow ‘hidden street’- now taking bookings

A fascinating tour of the historic ‘hidden street’ and undercroft lying beneath The Shoebox, formerly KindaKafe.

Come join our tour, led by a local storyteller, historian and performer. Journey with us down two flights of stairs to explore the layers of architecture dating from the 15th century.

Hidden below Castle Meadow, between the market and the Norman Keep, you can discover the past of our Fine City, with its trades, houses and people. Ponder the myths of eerie prison cells, hidden streets and curious tunnels. Come help us unlock the many mysteries of this space…

This tour is unfortunately not wheelchair accessible as it involves two flights of stairs and uneven flooring. 

Castle Meadow ‘hidden street’ tour ticket prices:

Adult – £13
Child 4-12 – £7
Children under 4 – free

Tombland walking tour – now taking bookings

Explore Tombland and discover the rich history of our fine City.

Join our local historian, storyteller and performer on a guided tour of Tombland.

See Norwich’s history of Romans, rioters and rebels, priors, friars and preachers come to life. Featuring tales, true accounts and local legends all from the ancient centre of Norwich.

This 90 minute walking tour leads you around the Tombland area. Suitable for all ages and wheelchair accessible. Dogs welcome.

Tour starts and finishes at the Edith Cavell monument and Erpingham Gate in Tombland.

Tour created by Sarah Walker, local historian and storyteller.

Tombland walking tour ticket prices:

Adult – £10
Child 4-12 – £6
Children under 4  – free
Dogs – free


How do I buy tickets?

Tickets for our tours are available to purchase here.

Sign up for alerts on future tours here.

How much are tickets?

Castle Meadow ‘hidden street’ tour ticket prices:

Adult – £13
Child 4-12 – £7
Children under 4 – free

Tombland walking tour ticket prices:

Adult – £10
Child 4-12 – £6
Children under 4  – free
Dogs – free

Ticket prices are subject to change.

When do your tours run?
Our Castle Meadow ‘hidden street’ tour and Tombland walking tour generally take place on Mondays and Tuesdays and the first two weekends of every month.
I can’t find a tour at a time that suits me, when will you have more dates?
Please sign up to our newsletter to receive updates on new tour dates.  
Where do I go for my tour?

Details of where to go for your tour and other additional information can be found in your order confirmation email.

Castle Meadow ‘hidden street’ tour – takes place at The Shoebox (formerly KindaKafe), 21-23 Castle Meadow, Norwich, NR1 3DH 

Tombland walking tour – starts and finishes at the Edith Cavell monument near Erpingham gate in Tombland.

Do you sell gift vouchers for the tours?

Gift Vouchers can be purchased here.

eGift Vouchers can be redeemed against the Castle Meadow ‘hidden street’ tour or the Tombland tour.

How long are gift vouchers valid for?

Each eGift Voucher is valid for 1 year from the selected date of delivery. The tour you redeem your gift voucher against needs to take place by the expiry date.

Please allow time to comfortably book and attend your tour before the expiry date on the voucher. eGift Vouchers will only be extended in exceptional circumstances.

Gift vouchers that were valid on 23rd March 2020 have been extended to be valid until 23rd March 2022.

How do I redeem a gift voucher?
eGift Vouchers
  • Book your Hidden History of Norwich Tour but DO NOT attempt to use your eGift Voucher code as a voucher on the booking page.
  • Continue to the payment page, then click where it says ‘eGift Voucher’ and enter your eGift Voucher code from below.
  • If you have a remaining balance to pay you will be returned to the payment page to complete your booking.

Printed Gift Vouchers (no longer on sale)

  • If you have one of our older Gift Vouchers with a 5 or 6 digit gift voucher code please call 01603 850309 to book your tour. These cannot be redeemed online.
Can I book a private tour for a group, workplace or event?

Our Castle Meadow tour is currently limited to a maximum of 12 guests from a maximum of 3 households/support bubbles.

Our Tombland walking tour is currently limited to a maximum of 15 guests from a maximum of 5 households/support bubbles.

If you would like to arrange a private tour please email or call 01603 850309. 

Will gift vouchers be extended due to COVID-19?

All gift vouchers which were purchased for our Castle Meadow ‘hidden street’ or Tombland tour before 23rd March 2020 and were still valid have been extended to expire on 23rd March 2022.

What are your COVID safety requirements?

Information about how we have adapted our tours to be COVID-Secure and ensure social distancing can be found in our COVID Customer policy here

Are your tours suitable for children?

Castle Meadow ‘hidden street’ tour

Our Castle Meadow ‘hidden street’ tour takes places in a historic setting with uneven floors and some sharp surfaces. For safety reasons young children need to be carried or supervised as appropriate throughout the tour.

Unfortunately the tour is not suitable for prams but these can be stored safely on site before the tour and collected at the end.

Our current tour is not specifically designed for children and does include some content about public executions which may not be appropriate for all children. We are looking at the possibility of developing a family friendly tour in the future.

Tombland walking tour

Our Tombland walking tour is suitable for all ages.


Hub and Office Opening Times

Mon - Fri
10am - 5pm
Sat - Sun

01603 850309

21-23 Castle Meadow, Norwich, Norfolk  NR1 3DH
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Copyright © The Shoebox 2021.