Hidden Street Tour.

Discover a part of Norwich that is seldom seen…

Hidden Street Tours

A fascinating tour of the historic hidden street and undercroft lying beneath The Shoebox.

Come join our tour, led by a local storyteller, history enthusiast and performer. Journey with us down two flights of stairs to explore the layers of architecture dating from the 15th century.

Hidden below Castle Meadow, between the market and the Norman Keep, you can discover the past of our fine city, with its trades, houses and people. Ponder the myths of eerie prison cells, hidden streets and curious tunnels. Come help us unlock the many mysteries of this space…

This tour is unfortunately not wheelchair accessible as it involves two flights of steep stairs and uneven flooring. 

Norwich’s Hidden Street Tour ticket prices:

Adult – £15
Child 4-12 – £8
Children under 4 – free

Prices inclusive of VAT.


How do I buy ticket to the Hidden Street Tour?

Tickets for the Hidden Street Tour are available to purchase here.

Tickets for our other experiences are available to purchase here.

Sign up for alerts on future Shoebox Experiences here.

How much are tickets?

Norwich’s Hidden Street Tour ticket prices:

Adult – £15
Child 4-12 – £8
Children under 4 – free

The Tavern Trail ticket prices:

Adult (over 18 only) – £15

Lantern Light Underground Tour ticket prices:

Adult – £15
Child 8-12 – £8

Secrets of the Tunnels

From £16.25 per person. Find out more here.

Ticket prices are inclusive of VAT and may be subject to change.

When does the Hidden Street Tour run?
Our Hidden Street Tours are available to book seven days a week.
There aren't tickets currently available for the Hidden Street Tour at a time that suits me, when will you have more dates?
Experiences are available to book up to the end of 2023. Please sign up to our newsletter to receive updates on new experiences and tours and when these take place.
Where do I go for my Hidden Street Tour?

The Hidden Street Tour takes place at The Shoebox (formerly KindaKafe), 21-23 Castle Meadow, Norwich, NR1 3DH. 

Details of where to go for your tour and other additional information can be found in your order confirmation email.

Do you sell gift vouchers for The Shoebox Experiences?

Gift Vouchers can be purchased here.

eGift Vouchers can be redeemed against all Shoebox Experiences.

How long are gift vouchers valid for?

Each eGift Voucher is valid for 1 year from the selected date of delivery. The experience you redeem your gift voucher against needs to take place by the expiry date.

Please allow time to comfortably book and attend your tour before the expiry date on the voucher. eGift Vouchers will only be extended in exceptional circumstances.

How do I redeem a gift voucher?
To redeem your eGift Voucher:
  • Book your tour but DO NOT attempt to use your eGift Voucher code as a voucher on the booking page.
  • Continue to the payment page, then click where it says ‘eGift Voucher’ and enter your eGift Voucher code from below.
  • If you have a remaining balance to pay you will be returned to the payment page to complete your booking.
Can I book a private tour for a group, workplace or event?

Of course! Our Hidden Street Tours and Lantern Light Underground Tours are currently limited to a maximum of 12 guests. The Tavern Trail is limited to15 guests.

If you would like to arrange a private tour please email team@theshoebox.org.uk or call 01603 850309. We also offer a wider Team Development Day package including our range of experiences. Get in touch to find out more!

Is the Hidden Street Tour suitable for children?

Hidden Street Tours

Our Hidden Street Tours take place in a historic setting with uneven floors and some sharp surfaces. For safety reasons, young children need to be carried or supervised as appropriate throughout the tour. Unfortunately, the tour is not suitable for prams but these can be stored safely on-site before the tour and collected at the end.

Other Shoebox Experiences:

The Tavern Trail

The Tavern Trail is not suitable for children. Strictly 18 years+ only due to the fact our tour ends up in a pub. Other experiences we are developing will be suitable for children.

Lantern Light Underground Tour

Our Lantern Light Underground Tour is only suitable for ages 8 and up. It includes considerable content about public executions that may not be appropriate.

Secrets of the Tunnels escape game

Our Secrets of the Tunnels escape game is suitable for children age 10 years+, when accompanied by adults. Find out more in our Secrets of the Tunnels FAQs.

Our current experiences are not specifically designed for children and do include some content about public executions that may not be appropriate for all children. We are looking at the possibility of developing a family-friendly experience in the future.

Is the Hidden Street Tour suitable for dogs?

The Hidden Street Tour takes place in a historic setting with steep stairs, uneven floors, and some sharp surfaces. For safety reasons, we only allow small dogs which can be carried throughout the tour or assistance dogs to attend.

Hidden History of Norwich, KindaKafe

Hub and Office Opening Times

Mon - Fri
10am - 5pm
Sat - Sun

01603 850309

21-23 Castle Meadow, Norwich, Norfolk  NR1 3DH
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Copyright © The Shoebox 2021.