Do you love storytelling? Brilliant at digital content? Excited by the idea of helping communities share their voice and promoting some of Norwich’s most unique experiences?
We’re looking for a creative, organised communicator to join our team as a Marketing Coordinator.
At The Shoebox Enterprises CIC, we do two things that make a big difference.
We help communities connect, grow and support each other – and we run some of Norwich’s best-loved tours and experiences to help fund that work.
From our Hidden Street and Lantern Light Underground tours to our bustling community hubs in Norwich and Great Yarmouth, everything we do comes back to one belief: life is better when people discover, laugh and grow together.
What the role is all about
As our Marketing Coordinator, you’ll sit right at the heart of it all. You’ll help shine a light on the strengths, ideas and voices of local people – working closely with our community team to showcase peoples’ stories through engaging digital content and our Community Unboxed podcast.
You’ll also help grow The Shoebox Experiences, already one of Norwich’s leading providers of unique, local tours that generate profit for purpose. From social media and email campaigns to website updates and customer journey improvements, you’ll help us reach and delight more customers every day.
You won’t be doing it alone. You’ll be working alongside our appointed digital marketing agency to develop and oversee paid social advertising campaigns, ensuring everything aligns with our brand, values and goals.
What we’re looking for
We’re looking for someone who:
- Has strong digital marketing skills and a good understanding of paid social advertising
- Enjoys creating engaging content and telling real stories
- Can work sensitively with community members, volunteers and partners
- Loves organising projects and keeping lots of plates spinning
- Can analyse what’s working (and what isn’t) and share insights with the team
- Brings warmth, curiosity and creativity to their work
- Has experience in community-focused storytelling, digital engagement or producing content such as videos, audio, interviews or case studies
Most importantly, we’re looking for someone who wants to use their marketing skills to help make a difference locally and contribute to the social mission of The Shoebox.
The details
- Role: Marketing Coordinator
- Hours: 37.5 per week
- Salary: £26,325 – £27,241 (depending on experience)
- Contract: Permanent
- Location: Hybrid, with at least two days a week at The Shoebox Norwich
Deadline to apply: 5pm, Monday 22 December 2025
Interviews will be held in person at The Shoebox Community Hub, Norwich on 12th, 14th and 15th January 2026.
For any questions, email tom@theshoebox.org.uk or call 01603 850309.