The Shoebox Community Hub

Over the years we’ve been blessed with some fantastic volunteers who have helped us to ensure The Shoebox Community Hub is a safe, welcoming place for all.

We’re a small team and rely heavily on the support of our members and volunteers to run our community hub and keep the venue looking its best.

The opportunities for volunteering vary from helping us to give every member a warm welcome to hosting a group at The Shoebox to supporting our Baking for Wellbeing projects and much more.

Do you or your organisation have a skill you would like to share to give back to the community? Get in touch to see if you can help! Email us on team@theshoebox.org.uk.

Volunteering is a great way to gain new skills and experience, make new friends and give back. It’s also a chance to share your existing skills to help make a difference.

We will post our current volunteer vacancies below as they arise. If you’d like to be kept up to date on new volunteering opportunities at The Shoebox, please sign up for our mailing list and select to receive updates on ‘volunteer opportunities’. 

Volunteer vacancies:


Volunteer Hub Host

Hours: 4 hours per week, flexible

Location: The Shoebox Community Hub, Castle Meadow, Norwich

Reporting to:  Admin team and General Manager

Are you friendly and welcoming? Do you like meeting new people?

We’re looking for someone like you!

We have an exciting opportunity to join our volunteer team as a Hub Host in our growing community hub!

The role of a Hub Host

We’re looking for someone who can give everyone who walks through our door a warm welcome, be great at connecting with others and aspires to make our community even better.

You would be supporting our admin team based at the reception desk, welcoming our community hub members, room hirers, co-workers and customers and handling some enquiries. You would also be supporting our new Stuff Hub. This is a collection of resources available for members of the community to borrow, free of charge, to host community events and activities in Norwich.

We’d like you to bring new ideas and contribute to the development of The Shoebox and our growing community. 

Role Summary:

  • To help with creating a warm, welcoming environment at The Shoebox
  • Support with the day to day smooth running of The Shoebox
  • Support with maintenance and running of The Shoebox’s ‘Stuff Hub’ 

Role Responsibilities:

  • Welcoming hub members, co-workers, room/venue hirers and other customers
  • Ensuring the venue is clean, tidy and well presented at all times
  • Maintaining and replenishing refreshment counter
  • Supporting with maintenance and management of Stuff Hub and equipment loans

Knowledge/Experience/Skills required:

  • Friendly, welcoming and compassionate
  • Flexible and proactive
  • Enthusiastic, friendly and approachable manner 
  • Great at putting people at ease and building rapport 
  • Be reliable and trustworthy

Want to know more?

Call 01603 850309 or email team@theshoebox.org.uk.

How to apply:

Please review the role description included in this application pack and submit an application form by 5pm on Wednesday 3rd August 2022.

Informal interviews will take place week commencing 8th August.

Please contact us if you require the role description and application form in an alternative format or if you require any support with the application process and we will do our best to help.