Episode 3 of our Community Unboxed podcast takes us to Norwich’s NR3 area, where Mile Cross is often misunderstood but full of hidden strengths.
Community Connectors Ally and Claire spent three years working at the heart of Mile Cross, uncovering the networks of relationships, projects and places that make this neighbourhood unique.
For Ally, who grew up in Mile Cross, it feels like “one big family. Might not always get on, but still family.” That sense of connection runs through the stories they share – from parents running Brownies and volunteering on projects, to families linking up through martial arts classes at the Phoenix Centre.
Green Hearts growing together
One of the most inspiring examples is the Green Hearts gardening group, which has transformed green spaces across Mile Cross. What began as a small initiative now boasts over 100 volunteers, breathing new life into areas like Burgess Road Community Garden, Bacton Road Community Orchard and smaller pocket sites such as Leafway Road and Silver Birch Court.
The group’s work has attracted attention beyond the area too – including recognition as finalists in the BBC Radio Norfolk Make a Difference Awards. But its biggest impact is local: harvest festivals, wassailing events and planter workshops have created reasons for residents to gather, talk and celebrate their neighbourhood.
Assets you don’t always see
Through their work, Ally and Claire have also highlighted the many community assets outsiders often overlook. The Phoenix Centre, St Catherine’s Church, The King’s Venue, the Norman Centre and Mile Cross Library all play a part, offering everything from community cafés and exercise classes to Lego clubs, Bounce and Rhyme sessions, and even toiletries for those in need.
They also helped establish the MX Care Free project, after learning that Mile Cross Primary School had over 50 young carers. The project now offers day trips during school holidays, giving those children valuable time to enjoy being kids.
Facing challenges, celebrating strengths
Like many neighbourhoods, Mile Cross faces challenges – particularly around mental health, isolation and the strain on stretched support services. But events like the Mile Cross Festival, Galley Hill Dash and Christmas carols outside the primary school continue to bring people together, proving the community’s resilience.
Former residents often return to take part in activities, and as one local put it: “Once you’ve been here, you wouldn’t want to leave.”
For Ally and Claire, being Community Connectors has changed how they see their own community. As Claire reflects: “Moving here and becoming a Connector was a perfect way to figure out your new community.”
Thanks to our supporters and project partners Norwich City Council, Norwich Health and Wellbeing Partnership and Norfolk and Waveney Integrated Care Board and the Community Voices programme.